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Customer Service

Customer Service

Request Information

Fairfield-Suisun Sewer District

We are committed to serving our community.

Feel free to contact us by using the forms below.  If unsure of the type of form, use the General Information Form.  District staff will follow up with your request within 2 business days.  If your request needs immediate attention, please contact us at 707-429-8930.

Form used for general information i.e. plant tours, pollution prevention programs, outreach activities, etc.

  • Contact Information

  • Drop files here or
    Accepted file types: jpg, png, pdf, tif, Max. file size: 512 MB, Max. files: 10.

    For Non-Emergencies

    • MM slash DD slash YYYY
    • Enter exact street address with City here or use map application below to draw approximate location.

    • Customer Service Request Map (link)

      Instructions:

      1. Locate the area of interest either by entering the Street Address, City and State by clicking the magnifying glass icon or simply use the navigation buttons or your scroll wheel.

      2. Select the Add Data Point icon to add a data point of interest.

      3. Add graphics and/or notes using the Draw icon.

      4. Print to a file, download temporarily to your desktop.

      5. Drop the file in the Customer Service Request form’s Select File Box.

    • Drop files here or
      Accepted file types: jpg, gif, png, pdf, Max. file size: 512 MB, Max. files: 10.

      Form mainly used by engineers or developers working on projects that may have an impact on FSSD facilities.

      • Contact Information

      • Utility Information Request Map (link)

        Instructions:

        1. Locate the area of interest either by entering the Street Address, City and State by clicking the magnifying glass icon or simply use the navigation buttons or your scroll wheel.

        2. Select the Add Data Point icon to add a data point of interest.

        3. Add graphics and/or notes using the Draw icon.

        4. Print to a file, download temporarily to your desktop.

        5. Drop the file in the Customer Service Request form’s Select File Box.

      • Drop files here or
        Max. file size: 512 MB, Max. files: 10.

        About the District

        The Fairfield-Suisun Sewer District is a special district, a legally constituted governmental entity established to fulfill a specific function—in our case, wastewater and stormwater management in a multi-jurisdictional environment.

        • Our Location: 1010 Chadbourne Road, Fairfield, CA 94534-9700
        • Email: contactus@fairfieldsuisunsewer.ca.gov
        • Phone: (707) 429-8930
        Quick Links

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        Accessibility

        Fairfield-Suisun Sewer District is making strides to comply with California Government Code Sections 7405 and 11135, and the Web Content Accessibility Guidelines 2.0, or a subsequent version, at Level AA minimum. As of January 1, 2020, new content posted on FSSD.com shall comply with aforementioned requirements. Please notify us by submitting a General Request Form or call us at 707-429-8930 should there be a request for PDF remediation of a specific document. Click here to view Website Accessibility Certification (new tab).

        District Website Privacy Policy Link

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